Sobre o que se trata a sua solicitação?

Battery-bacpac-_new

Bateria BacPac™

ACESSÓRIOS PREMIUM


Atualizações do produto

Manuais do Produto

Bateria BacPac™ Original

Respostas para as perguntas mais frequentes:

Informação de lançamento de atualização do software

HERO4 Black Edition Camera Current software version: HD4.02.01.02.00Release date: 10/14/2014 Feature Enhancements: Adds Automatic shutter option for Night Lapse mode Adds Continuous interval for Night Lapse mode Performance & usability improvements Old software versions: HD4.02.01.00.04 Release date: 10/05/2014   HERO4 Silver Edition Camera Current software version: HD4.01.01.02.00Release date: 10/14/2014 Feature Enhancements: Adds Automatic shutter option for Night Lapse mode Adds Continuous interval for Night Lapse mode Performance & usability improvements Old software versions: HD4.01.01.00.00 Release date: 10/05/2014   HERO Camera Current software version: HD3.20.01.07Release date: 1/15/2015 Feature Enhancements: Addresses an issue that causes distortion while capturing video in SuperView... Read More »

Desativando o Modo de Um Botão

If your camera automatically starts taking a video recording upon powering it on, the camera has One Button Mode enabled. This will be indicated by your camera's LCD screen blinking and the red LED blinking on the front of the camera. If you do not want One Button mode enabled, this article will explain how to disable it. HD HERO (Original) To exit one button mode, please turn on the camera so it starts either recording or taking the photos.  While it is doing so, press and hold the shutter button for... Read More »

Carregando o Battery BacPac

The Original Battery BacPac and Battery BacPac2 add additional battery life to the HD HERO Original,HD HERO2, and HERO3 cameras increasing the recording time. You can charge the Battery BacPac and the camera separately as they each have their own respective USB port, or you can do what is called pass-through charging and charge the Battery BacPac and camera at the same time by connecting the USB cable to the camera with the Battery BacPac connected.  Doing it this way will charge the camera first and then the Battery BacPac. Note that the Battery BacPac (and... Read More »

Compatibilidade da câmera com a Bateria BacPac

The HD HERO2 camera and the HD HERO Original camera are compatible with the Battery BacPac.  The HD HERO2 camera will work with the Battery BacPac out of the box.  A software update is required for the HD HERO Original camera to work with the Battery BacPac.  To update your HD HERO Original camera software, please go to the HD HERO Original Camera Software Update page. Once you find the LCO/LCF option in your HD HERO Original camera's Settings menu, your camera should work with the Battery BacPac. Please note that... Read More »

Suporte de Software para Bateria BacPac

Battery BacPac + Original HD HERO Camera If you are using the Battery BacPac™ with the Original HD HERO camera, software update version 54 or later is required and needs to be installed on your on your HD HERO camera. Click here to download and install the most current software version » Battery BacPac + HD HERO2 Camera If you are using the Battery BacPac with the HD HERO2 camera, the Battery BacPac is compatible with the HD HERO2 camera out of the box and NO software update is required. Click... Read More »

Problemas no aúdio após usar o Battery BacPac com a câmera HD HERO Original

If you have a problem with your camera's audio after using the Battery BacPac, it's likely that you haven't successfully updated your camera's software to be able to function with the Battery BacPac. Once you find the LCO/LCF settings on your camera, you know that the camera software is properly installed and it will be ready to function with the Battery BacPac.  Please check out the Updating the Software in the HD HERO Original Camera page for instructions on how to update your camera's software.

O Battery BacPac não exibe um número 2 no Ícone da Bateria

If you have a HD HERO Original camera, you may need to download new firmware using the Battery BacPac.  If the number 2 does not appear on the front status screen when the Battery BacPac is fully charged after being attached to the camera. Please update your HD HERO Original camera's firmware and follow the instructions to upload the new software to your camera.  The HD HERO2 does not require a firmware update for the Battery BacPac to function properly. 

Como verificar o status do pedido da sua GoPro

If you want to check your GoPro Order Status, we have a tool that will allow you to do that. GoPro Order Status If you enter your info in the tool linked above you will see all the details about your GoPro order, including its status and tracking information.

Tem uma ideia ou sugestão para GoPro?

We are always stoked to hear from the GoPro community and we welcome your enthusiasm about us and what we are doing.  If you have an idea or a suggestion for us, we encourage you to check out this page:  Connect with GoPro.

Compatibilidade de acessório premium

The following table shows Premium Accessory compatibility with the different GoPro camera models.   X = Yes, compatibile L = Limited compatibility Limited compatibility explanation There is limited compatibility for the LCD Touch BacPac with the HD HERO Original and HD HERO2 cameras.  The LCD Touch BacPac touch interface does not work with these cameras, but you can control it just like you control your original LCD BacPac.  The camera's Shutter button is used to select menu options, and the Power button is used to cycle through menu options.   The Battery BacPac... Read More »